please i have iPhone 6 plus has stopped working suddenly is showing apple logo then black screen can i get solution?

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Level 1

4 points

Posted on Sep 5, 2016 6:45 AM

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Answer 1

Have you tried to restart iPhone by pressing and holding Sleep/Wake and Home buttons?

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Answer 2

Level 1

4 points

yes is refuse to turn on and refuse to restore with this message "this iPhone could not be restored an unknown error occurred (9) "

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Answer 3

Level 10

164,021 points

Hi

Follow the instructions here:

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